Managed IT Support Plans
Remote IT support — with a 24/7 AI-assisted helpdesk
Instant first-line support that never sleeps, backed by expert engineers for everything else. Fixed-price plans for businesses in India, the Middle East and Africa — and remote support worldwide.
Meet your AI helpdesk assistant
An AI-powered assistant handles entry-level support over chat — guiding your team through common IT issues instantly, any time of day. It resolves the simple things on the spot and routes the rest to our engineers with a full summary.
- Instant, 24/7 first response
- Step-by-step guided fixes
- Smart triage & ticketing
- Seamless handoff to engineers
- Never asks for passwords/OTPs
- English & Hindi
My printer won't print — it says offline.
Let's fix that. First, is the printer powered on and connected to the same Wi-Fi as your PC? I'll walk you through setting it back to "online" in 3 quick steps…
It's a network printer for 20 users.
Got it — that's best handled by an engineer. I've noted the details; shall I connect you to our team now?
A quick preview — start a real chat with the button, or “Ask AI” (bottom-left of any page).
Choose your plan
Support that scales with you
Every plan includes the AI helpdesk. Step up for human remote support, SLAs and full managed IT.
AI Support
AI-only, 24/7 tier-1 helpdesk
₹149 /user/monthbilled annually · + GST
- 24/7 AI assistant for instant first-line help
- Guided fixes for email, Wi-Fi, printer & Office issues
- Microsoft 365 / Zoho / Google how-to support
- Automatic triage & ticket creation
- Escalation to engineers (business hours)
- Email support
Small teams wanting instant, always-on first-line help.
AI + Remote
AI plus human remote support & SLAs
₹599 /user/monthbilled annually · + GST
- Everything in AI Support
- Human remote support & remote-desktop sessions
- Patch management & security updates
- Workstation & server monitoring
- Guaranteed response SLAs
- Support Monday–Saturday
Growing businesses that rely on IT day to day.
AI + Remote + Onsite
Full managed IT with on-site visits
₹1,299 /user/monthbilled annually · + GST
- Everything in AI + Remote
- Scheduled on-site visits
- Priority response SLAs
- Dedicated engineer
- Backup & cyber-security management
- Quarterly account reviews
Organizations needing comprehensive, accountable IT.
Prices are per user, per month, billed annually (+18% GST). Monthly billing available at +15%. Minimum 10 users. On-site visits within serviceable areas (Delhi-NCR, Hisar, UAE); beyond that, travel at cost. 50+ users — custom enterprise pricing.
Not sure which fits? Tell us your setup and we'll recommend the right plan.
How it works
From issue to resolved
Raise it
Start a chat with the AI assistant or contact our team with your issue.
Instant triage
The AI guides you through common fixes and gauges urgency in seconds.
Escalate if needed
Anything complex is handed to an engineer with a full summary — no repeating yourself.
Resolved
We fix it remotely (or on-site on the top plan) and keep your systems running.
FAQs
Common questions
What can the AI assistant actually do?
It gives instant, step-by-step guidance for common IT issues — email setup, Wi-Fi, printers, Microsoft 365 / Zoho / Google, slow PCs and account help — 24/7. For anything complex or urgent, it collects the details and connects you to our engineers.
Is it safe? Will it ask for my passwords?
No. The assistant never asks for passwords or OTPs and never gives risky instructions. Sensitive changes and remote control are always handled by a human engineer.
What are the response times?
The AI responds instantly, 24/7. Human response times are defined by your plan's SLA and prioritised by severity, so business-critical issues come first.
Do you support remote and on-site?
Most issues are resolved remotely for speed. On-site visits are included on the AI + Remote + Onsite plan and available on request for others, where we have field presence.
How is it priced?
Per user, per month, billed annually — in INR for India and USD for international customers. On-site is included on the top plan where we have field presence (India, UAE and parts of Africa); remote-first elsewhere. Get in touch for a tailored quote.
Ready for IT support that never sleeps?
Get a tailored quote for AI-assisted remote support, backed by our engineers.